Spring/Summer Hours In Effect As Of 04/17/17

Garnder The Train Doctor

 

NOTE: CREDIT CARD CHARGES WILL APPEAR AS GARGRAVES ON YOUR STATEMENT

International Orders Accepted By Phone During Normal Business Hours.

 

Policies

CHARGES WILL APPEAR AS GARGRAVES ON YOUR CREDIT CARD STATEMENTS

NEW YORK STATE RESIDENTS WILL BE CHARGED 8% SALES TAX

***CREDIT CARDS ARE NOT CHARGED UNTIL ORDER IS PROCESSED AND READY TO SHIP***

 

    SHIPPING:

 

ORDERS ARE SHIPPED VIA USPS OR UPS GROUND (UNITED STATES)

RATES ARE AS FOLLOWS:

ORDER TOTAL              SHIPPING CHARGE

    $0.00 -     $75.00                      $8.00
    $75.01 -   $250.00                     $10.00
    $250.01 - $500.00                     $15.00
    $500.01 - $1000.00                   $20.00
    $1001.01 -$1500.00                  $25.00
    $1500.01 -  +                           $30.00         

  SETS, TRACK AND OVER SIZED PACKAGES MAY BE CHARGED UP TO AN EXTRA $10.00 PER PACKAGE


NOTE:

SHIPPING CHARGES MAY BE REDUCED IF ACTUAL CHARGE IS LESS THAN CHARTED RATE ABOVE.

INTERNATIONAL ORDERS ACCEPTED BY PHONE ONLY  315-483-6577

SHIPPED VIA PRIORITY INTERNATIONAL AT USPS PUBLISHED RATE

RETURNS

A COPY OF THE ORIGINAL RECEIPT MUST ACCOMPANY ALL RETURNS.

FOR DEFECTIVE MERCHANDISE WITHIN MANUFACTURERS WARANTY:

CLAIMS MUST BE MADE WITHIN 30 DAYS OF PURCHSE.

A UPS RETURN LABEL WILL BE ISSUED.

LIONEL PRODUCT:

ITEM WILL BE REPAIRED AND RETURNED. IF ITEM IS NOT REPAIRABLE  A REPLACEMENT WILL BE SENT IF AVAILABLE OR A FULL REFUND WILL BE ISSUED PER CUSTOMER PREFERANCE.

ALL OTHER MANUFACTURERS:

A REPLACEMENT IF AVAILABLE OR FULL REFUND WILL BE ISSUED PER CUSTOMER PREFERENCE.

FOR *NEW* DEFECTIVE MERCHANDISE OUT OF MANUFACTURERS WARANTY:

ANY PROBLEMS MUST BE REPORTED WITHIN 30 DAYS OF PURCHASE AFRER WHICH A UPS RETURN LABEL WILL BE ISSUED.

THE ITEM WILL BE REPAIRED AND RETURNED AT OUR EXPENSE. IF THE ITEM CAN NOT BE REPAIRED A REPLACEMENT WILL BE SENT IF AVAILABLE. IF THE ITEM CAN NOT BE REPAIRED OR REPLACED A FULL REFUND WILL BE ISSUED.

USED MERCHANDISE

NO WARRANTY - ITEMS SOLD AS IS - ALL SALES FINAL - NO RETURNS

ALL OTHER FORMS OF RETURNS:

ITEMS MAY BE RETURNED IF NOTIFIED WITHIN 15 DAYS AND RETURNED WITHIN 30 DAYS FROM DATE OF PURCHSE.

ALL MERCHANDISE MUST BE RETURNED IN ORIGINAL PACKAGING ALONG WITH ANY ORIGINAL INSERTED DOCUMENTATION IN SALEABLE UNUSED CONDITION. UPON RECEIPT AND INSPECTION THE ITEM MAY BE EXCHANGED TOWARDS OTHER PRODUCT AT THE ITEMS PURCHASE VALUE.

IF NOT EXCHANGING TOWARDS OTHER PRODUCT A 10% RESTOCKING FEE WILL APPLY.

SHIPPING CHARGES ARE NON REFUNDABLE.

DISCLAIMER:

NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS.

PRICES SUBJECT TO CHANGE WITHOUT NOTICE.

Copyright 2017